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FF 115.0.2 64-bit, upload buttons do nothing, tried Refresh, clearing cache

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Click any upload button, e.g. on Gmail or wiki.debian.org, and absolutely nothing happens. Refreshed FF, still no change.

Thanks.

User Agent String: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/115.0

Click any upload button, e.g. on Gmail or wiki.debian.org, and absolutely nothing happens. Refreshed FF, still no change. Thanks. User Agent String: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/115.0

Chosen solution

The snap and flatpak packages need a portal for the file picker to work. Make sure you have xdg-desktop-portal-gtk installed:

sudo apt install xdg-desktop-portal-gtk

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All Replies (4)

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Hi

Please can you try updating to the latest version of Firefox, version 116.0.2.

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Is that a new problem or have you just started using Firefox? If the former, did it coincide with an update of the browser or installing / updating an add-on or theme?

You could try restarting in troubleshoot mode.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons


You could also try the Mozilla issue of Firefox. It doesn't have to be installed. Just unpack the tar download and click the firefox.sig file in the resulting folder.

https://www.mozilla.org/firefox/all/#product-desktop-release

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Chosen Solution

The snap and flatpak packages need a portal for the file picker to work. Make sure you have xdg-desktop-portal-gtk installed:

sudo apt install xdg-desktop-portal-gtk

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Paul said

Hi Please can you try updating to the latest version of Firefox, version 116.0.2.

No, at least not easily, sudo snap refresh doesn't see it in the repository yet. sudo snap refresh

zeroknight said

The snap and flatpak packages need a portal for the file picker to work. Make sure you have xdg-desktop-portal-gtk installed: sudo apt install xdg-desktop-portal-gtk

Installing xdg-desktop-portal-gtk and its dependencies and recommended packages worked. Must have somehow accidentally uninstalled it at some point.

Thank you to everyone that responded.