We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

bookmarks and passwords from a suddenly crashed computer

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Dropa

wibke.busch
wibke.busch
more options

Hi, I gues I did not have a firefox profile as I had a user profile in the company. my laptoü crashed suddenly and all bookmarks and passwords are lost. True? I cannot restore them via the company user account without having a firefox profile - right? Or is there any other backup next to the profile which can be accessed from another computer? Thanks soooo much! Wibke

Hi, I gues I did not have a firefox profile as I had a user profile in the company. my laptoü crashed suddenly and all bookmarks and passwords are lost. True? I cannot restore them via the company user account without having a firefox profile - right? Or is there any other backup next to the profile which can be accessed from another computer? Thanks soooo much! Wibke

All Replies (1)

Dropa
Dropa
more options

Unfortunately anything that is company properties is up to them to fix what happened. All the data is stored on the computer that had the profile and if that crashed and you had no sync to any other devices or did any sync then there's nothing the forum here can help with.