Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I stop Firefox from adding items to my bookmarks like "get involved" and "help and tutorials" among other items?

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by cor-el

StevenJM
StevenJM
more options

Every day, I get multiple bookmarks added to my list that I do not want. They include, among others, things like Get Involved (there are at least dozens of these), About Firefox (again, Dozens), Help and Tutorials (many added). They clog my bookmarks on all things that access Firefox (work computer, home computer, IPhone, IPad) and the only way is to go in an delete them. I don't want nor do I need multiple versions of any of these. For that matter, I don't want even one of each added to my bookmarks. I've looked for help but unless you are a tech expert it's almost impossible to understand how to do that. I just want it to stop or I want to know how to stop it in the simplest way possible.

Every day, I get multiple bookmarks added to my list that I do not want. They include, among others, things like Get Involved (there are at least dozens of these), About Firefox (again, Dozens), Help and Tutorials (many added). They clog my bookmarks on all things that access Firefox (work computer, home computer, IPhone, IPad) and the only way is to go in an delete them. I don't want nor do I need multiple versions of any of these. For that matter, I don't want even one of each added to my bookmarks. I've looked for help but unless you are a tech expert it's almost impossible to understand how to do that. I just want it to stop or I want to know how to stop it in the simplest way possible.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).