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Do I need/how do I set a password for outgoing server?

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  • 2 have this problem
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  • Last reply by sfhowes

mak2
mak2
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I have several email-accounts that I read via Thunderbird (let's call them [email protected], [email protected] and so on). When I last set up a new account ([email protected]) and sent the first test message from it, as usual, the following matter came up: TB used my standard outgoing server, and that had the wrong username ([email protected]), as usual when I set up a new account.

This time, be it by clumsiness or due to changes in the GUI in the last update, I happened to change the username in my standard outgoing server (to [email protected]) and saved. I could then send emails from the new account, but not from my old account that uses the standard outgoing server.

I then added a new outgoing server with username [email protected]. Now when I try to send email from [email protected] I get the errormessage that the outgoing server denied access and that I should check my username.

I have a funny feeling that it wants my password actually. But I can't for the life of me find anywhere to type it in. I can see that my other three outgoing servers (amongst them the former standard with the changed username) have entries in saved passwords. The newly created outgoing server doesn't. I can't find a way to add an entry manually.

Is it really a passwordmatter, and how do I solve it?

I have several email-accounts that I read via Thunderbird (let's call them [email protected], [email protected] and so on). When I last set up a new account ([email protected]) and sent the first test message from it, as usual, the following matter came up: TB used my standard outgoing server, and that had the wrong username ([email protected]), as usual when I set up a new account. This time, be it by clumsiness or due to changes in the GUI in the last update, I happened to change the username in my standard outgoing server (to [email protected]) and saved. I could then send emails from the new account, but not from my old account that uses the standard outgoing server. I then '''added a new outgoing server''' with username [email protected]. Now when I try to send email from [email protected] I get the errormessage that the outgoing server denied access and that I should check my username. I have a funny '''feeling that it wants my password actually. But I can't for the life of me find anywhere to type it in'''. I can see that my other three outgoing servers (amongst them the former standard with the changed username) have entries in saved passwords. The newly created outgoing server doesn't. I can't find a way to add an entry manually. Is it really a passwordmatter, and how do I solve it?

Chosen solution

First, check that you have each account sending through the correct smtp: select account a (or b or c) in the left pane of Account Settings, then click the Outgoing Server (SMTP) drop-down in the right pane and check that the smtp server with a@... as the User Name is selected. Repeat with accounts b and c, and make changes to the smtp servers if necessary. Give each smtp a unique Description to make the matching easier.

Once the accounts and smtp servers are configured, remove the passwords from Saved Passwords in Preferences, restart TB, and enter the correct password when prompted. When sending a message, the smtp should read the password for the corresponding incoming server and store it in Saved Passwords.

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

First, check that you have each account sending through the correct smtp: select account a (or b or c) in the left pane of Account Settings, then click the Outgoing Server (SMTP) drop-down in the right pane and check that the smtp server with a@... as the User Name is selected. Repeat with accounts b and c, and make changes to the smtp servers if necessary. Give each smtp a unique Description to make the matching easier.

Once the accounts and smtp servers are configured, remove the passwords from Saved Passwords in Preferences, restart TB, and enter the correct password when prompted. When sending a message, the smtp should read the password for the corresponding incoming server and store it in Saved Passwords.