Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't Manage Sync information

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

reagan.m.neal
reagan.m.neal
more options

I'm unable to select items I want and don't want to sync in the settings. In the pass I could select what I could sync. I want too turn off settings sync to stop themes syncing. https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox This support page states you can select what you want to sync but I'm unable to change the selections.

I'm unable to select items I want and don't want to sync in the settings. In the pass I could select what I could sync. I want too turn off settings sync to stop themes syncing. https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox This support page states you can select what you want to sync but I'm unable to change the selections.

All Replies (2)

FredMcD
FredMcD
more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can possibly inspect and modify the related Boolean services.sync.engine prefs directly on the about:config page.