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TECHNICAL ISSUES

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

djgermz
djgermz
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When using eBay UK, certain features, e.g drop down menus and tabs don't work. I have noted the same issue on other sites also. My browser is up to date and I have cleared history, cookies, cache etc which has not helped the issues. These issues are only present on firefox, the sites work normally on other browsers.

When using eBay UK, certain features, e.g drop down menus and tabs don't work. I have noted the same issue on other sites also. My browser is up to date and I have cleared history, cookies, cache etc which has not helped the issues. These issues are only present on firefox, the sites work normally on other browsers.

All Replies (1)

FredMcD
FredMcD
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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.