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Hotmail deletion not marked as deleted

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

spruce18b
spruce18b
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I'm having trouble In my Hotmail account viewed in Thunderbird version 78.4.0 (32 bit) on a Windows 10 laptop. I have chosen "just mark it as deleted" for the deletion behaviour when I delete a message. When I press the delete key a red symbol flashes briefly, the message disappears from the detailed list of messages but reappears in the deleted folder.

Please tell me how to retain the red symbol on a deleted message until I purge the directory.

Thanks

spruce18b

I'm having trouble In my Hotmail account viewed in Thunderbird version 78.4.0 (32 bit) on a Windows 10 laptop. I have chosen "just mark it as deleted" for the deletion behaviour when I delete a message. When I press the delete key a red symbol flashes briefly, the message disappears from the detailed list of messages but reappears in the deleted folder. Please tell me how to retain the red symbol on a deleted message until I purge the directory. Thanks spruce18b

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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I notice this is a feature of Outlook (the client, not outlook.com), but I also see the same behaviour with my Hotmail account: flash and disappear. However, when I apply 'Just mark it as deleted' to my ISP account, it works as expected: the message is labelled with a red X and strikethrough. So, I expect it depends on the mail server. 'Just mark it as deleted' is the recommended setting for gmail accounts, and it works as expected in TB.

I suppose you could apply a tag for messages you want to delete but still see in the folder, and then run a filter to move them to Trash.