Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox repeatedly crashing

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Paul

wlmeck
wlmeck
more options

I have a Samsung S4 phone. Yes, I know it's old, but I plan to use it until it doesn't work anymore. Firefox keeps crashing on my phone. I hop u aren't going to say that the newest version won't work properly on my phone. I already deinstalled the app and reinstalled it. Anything else I can do? I'm on a fixed income and I can't discard a phone that works properly for this reason. Thanks, WMeck

I have a Samsung S4 phone. Yes, I know it's old, but I plan to use it until it doesn't work anymore. Firefox keeps crashing on my phone. I hop u aren't going to say that the newest version won't work properly on my phone. I already deinstalled the app and reinstalled it. Anything else I can do? I'm on a fixed income and I can't discard a phone that works properly for this reason. Thanks, WMeck

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I think I should be able to help.

Open the Android settings app and select Applications. Find Firefox and clear the cache (do not clear data).

You also want to do this for other apps on your device and maybe uninstall those that you do not use.

This will all help Firefox for Android run better on your device.