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error on secondary email verification

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by wdhc

OneDave
OneDave
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I tried to set a secondary email for my new Firefox Support account. I did receive a confirmation link email in the secondary account. when I clicked the Verify link nothing happened. after a while I used the email's view-in-browser link, which opened Edge and displayed the original email. when I clicked that Verify link I got the following error on the subsequent page.

I tried to set a secondary email for my new Firefox Support account. I did receive a confirmation link email in the secondary account. when I clicked the Verify link nothing happened. after a while I used the email's view-in-browser link, which opened Edge and displayed the original email. when I clicked that Verify link I got the following error on the subsequent page.
Attached screenshots

All Replies (2)

crankygoat
crankygoat
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That looks rather similar to this bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1582748 if you care to add your information there.

wdhc
wdhc
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Set secondary email through One Trust verification never completes for me also. It is also sad to see so much info about me on One Trust that I do not give out. One Trust acts more like malware than something I can trust.