Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

server error message - sbcglobal.net account - unable to retrieve e-mail

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

conniey
conniey
more options

I use Thunderbird software to manage my e-mail. The underlying account is through Yahoo. My e-mail address is: [email protected]. When I try to retrieve my e-mail, I get a message saying there is a "server error". I am told that the sending of the password for my e-mail account did not succeed. I have not changed any settings for my e-mail account. Why am I unable to receive my e-mail?

I use Thunderbird software to manage my e-mail. The underlying account is through Yahoo. My e-mail address is: [email protected]. When I try to retrieve my e-mail, I get a message saying there is a "server error". I am told that the sending of the password for my e-mail account did not succeed. I have not changed any settings for my e-mail account. Why am I unable to receive my e-mail?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I do not know about sbcglobal exactly, but ATT in general who also use yahoo are requiring the use of a "secure mail key" https://www.att.com/esupport/article.html#!/email-support/KM1240462