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Firefox crashes 崩溃 ID: bp-67dab8c9-f59d-4c03-9033-35aff0180706

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  • Last reply by Shadow110

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Accessibility: Active AccessibilityClient: kxetray.exe|2018.6.1.27 AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x0a16 AdapterDriverVersion: 10.18.10.3412 AdapterSubsysID: 502717aa AdapterVendorID: 0x8086 Add-ons: cehomepage%40mozillaonline.com:2.61,coba%40mozilla.com.cn:4.57,cpmanager%40mozillaonline.com:3.61,easyscreenshot%40mozillaonline.com:3.57,tabtweak%40mozillaonline.com:4.61,wx-assistant%40mozillaonline.com:2.59,activity-stream%40mozilla.org:2018.06.29.1026-fa231556,aushelper%40mozilla.org:2.0,firefox%40getpocket.com:1.0.5,followonsearch%40mozilla.com:0.9.7,formautofill%40mozilla.org:1.0,onboarding%40mozilla.org:1.0,screenshots%40mozilla.org:32.1.0,webcompat-reporter%40mozilla.org:1.0.0,webcompat%40mozilla.org:2.0 AppInitDLLs: nvinitx.dll AvailablePageFile: 4615290880 AvailablePhysicalMemory: 984064000 AvailableVirtualMemory: 8794336858112 BIOS_Manufacturer: LENOVO BlockedDllList: BreakpadReserveAddress: 49676288 BreakpadReserveSize: 83886080 BuildID: 20180704003137 CPUMicrocodeVersion: 0x17 ContentSandboxCapable: 1 ContentSandboxLevel: 5 CrashTime: 1530881904 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1530877867 ModuleSignatureInfo: {"Beijing Kingsoft Security software Co.,Ltd":["ksalpha64.dll","kisfdpro64.dll","kwsui64.dll"],"Microsoft Corporation":["ucrtbase.dll","msvcp140.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-multibyte-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-core-file-l1-2-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-core-synch-l1-2-0.dll","api-ms-win-core-processthreads-l1-1-1.dll","api-ms-win-core-localization-l1-2-0.dll","api-ms-win-core-file-l2-1-0.dll","VCRUNTIME140.dll","api-ms-win-core-timezone-l1-1-0.dll","api-ms-win-crt-runtime-l1-1-0.dll"],"Microsoft Windows":["ntdll.dll","rsaenh.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","nssckbi.dll","lgpllibs.dll","freebl3.dll","softokn3.dll","ia2marshal.dll","mozglue.dll"]} Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0a16, AdapterSubsysID: 502717aa, AdapterDriverVersion: 10.18.10.3412 Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1290, AdapterSubsysID2: 502717aa, AdapterDriverVersion2: 9.18.13.2762FP(D00-L1000-W00001000-T000) D2D1.1? D2D1.1- DWrite? DWrite+ WR? WR- OMTP? OMTP+1 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 630 StartupCrash: 0 StartupTime: 1530881900 SystemMemoryUsePercentage: 75 TelemetryEnvironment: 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Accessibility: Active AccessibilityClient: kxetray.exe|2018.6.1.27 AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x0a16 AdapterDriverVersion: 10.18.10.3412 AdapterSubsysID: 502717aa AdapterVendorID: 0x8086 Add-ons: cehomepage%40mozillaonline.com:2.61,coba%40mozilla.com.cn:4.57,cpmanager%40mozillaonline.com:3.61,easyscreenshot%40mozillaonline.com:3.57,tabtweak%40mozillaonline.com:4.61,wx-assistant%40mozillaonline.com:2.59,activity-stream%40mozilla.org:2018.06.29.1026-fa231556,aushelper%40mozilla.org:2.0,firefox%40getpocket.com:1.0.5,followonsearch%40mozilla.com:0.9.7,formautofill%40mozilla.org:1.0,onboarding%40mozilla.org:1.0,screenshots%40mozilla.org:32.1.0,webcompat-reporter%40mozilla.org:1.0.0,webcompat%40mozilla.org:2.0 AppInitDLLs: nvinitx.dll AvailablePageFile: 4615290880 AvailablePhysicalMemory: 984064000 AvailableVirtualMemory: 8794336858112 BIOS_Manufacturer: LENOVO BlockedDllList: BreakpadReserveAddress: 49676288 BreakpadReserveSize: 83886080 BuildID: 20180704003137 CPUMicrocodeVersion: 0x17 ContentSandboxCapable: 1 ContentSandboxLevel: 5 CrashTime: 1530881904 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1530877867 ModuleSignatureInfo: {"Beijing Kingsoft Security software Co.,Ltd":["ksalpha64.dll","kisfdpro64.dll","kwsui64.dll"],"Microsoft Corporation":["ucrtbase.dll","msvcp140.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-multibyte-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-core-file-l1-2-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-core-synch-l1-2-0.dll","api-ms-win-core-processthreads-l1-1-1.dll","api-ms-win-core-localization-l1-2-0.dll","api-ms-win-core-file-l2-1-0.dll","VCRUNTIME140.dll","api-ms-win-core-timezone-l1-1-0.dll","api-ms-win-crt-runtime-l1-1-0.dll"],"Microsoft Windows":["ntdll.dll","rsaenh.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","nssckbi.dll","lgpllibs.dll","freebl3.dll","softokn3.dll","ia2marshal.dll","mozglue.dll"]} Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0a16, AdapterSubsysID: 502717aa, AdapterDriverVersion: 10.18.10.3412 Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1290, AdapterSubsysID2: 502717aa, AdapterDriverVersion2: 9.18.13.2762FP(D00-L1000-W00001000-T000) D2D1.1? D2D1.1- DWrite? DWrite+ WR? WR- OMTP? OMTP+1 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 630 StartupCrash: 0 StartupTime: 1530881900 SystemMemoryUsePercentage: 75 TelemetryEnvironment: 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All Replies (1)

Shadow110
Shadow110
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Hi, you have made a nice mess by copy pasting. When you were making the question it asked if wanted to share data, it would have provided us with better info and would have been neatly out of the way on the far Right More System Details.

It is a mess, most of everything you have disabled. And I would think you created the problem/s.

The bp- crash address needs to be in the message as it is unusable where it is as it is a URL a link which can not go to.

You have 4 gigs of ram ? is that correct ?