Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to fix lag and the blank white screen with the loading circle on page

  • 2 replies
  • 1 has this problem
  • 23 views
  • Last reply by andrewsevey

more options

Ever since the update to Firefox 60 and at least the last iteration the program locks up or lags excessively and never had that issue before. All the settings are set to my recommended specs as well. Many times Facebook will also lag, or sometimes flash white, I run into this issue in Safemode as well so I know it is not my extensions. Ocassionally when switching between open tabs the page will be blank with a loading icon in the center that spins for at least 5 seconds before the page attempts to show, even while writing this the program was lagging behind.

Ever since the update to Firefox 60 and at least the last iteration the program locks up or lags excessively and never had that issue before. All the settings are set to my recommended specs as well. Many times Facebook will also lag, or sometimes flash white, I run into this issue in Safemode as well so I know it is not my extensions. Ocassionally when switching between open tabs the page will be blank with a loading icon in the center that spins for at least 5 seconds before the page attempts to show, even while writing this the program was lagging behind.

Chosen solution

philipp said

hi, we've received a couple of similar reports by other users of the "Honey 10.7.2a" extension and looking into the issue. you might want to keep that addon disabled for the moment.

It seems like that definitely helps. I had also updated to beta ver. 61.0b4 64 Bit and that also seems to help some when paired with Honey disabled. It is unfortunate having to disable a useful add-on, but glad there is a workaround for now.

Read this answer in context 👍 0

All Replies (2)

more options

hi, we've received a couple of similar reports by other users of the "Honey 10.7.2a" extension and looking into the issue. you might want to keep that addon disabled for the moment.

more options

Chosen Solution

philipp said

hi, we've received a couple of similar reports by other users of the "Honey 10.7.2a" extension and looking into the issue. you might want to keep that addon disabled for the moment.

It seems like that definitely helps. I had also updated to beta ver. 61.0b4 64 Bit and that also seems to help some when paired with Honey disabled. It is unfortunate having to disable a useful add-on, but glad there is a workaround for now.