Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Security device not present after closing and re-opening Firefox

mgoblue0970
mgoblue0970
more options

Hello:

I'm running RedHat 7.4 and FF 59.0.3

I went to Preferences -> Privacy and Security -> Security Devices -> Load

I gave the module a name of Coolkey Module and the path to the following file: /usr/lib64/pkcs11/libcoolkeypk11.so

After confirming, when I click on the node for the smart card in the Coolkey Module tree, the Status field says "Ready"

On subsequent openings of Firefox, the Status field says "Not Present".

How do I make it so the adde Security Device persists through opening and closings of Firefox?

Thanks!

Hello: I'm running RedHat 7.4 and FF 59.0.3 I went to Preferences -> Privacy and Security -> Security Devices -> Load I gave the module a name of Coolkey Module and the path to the following file: /usr/lib64/pkcs11/libcoolkeypk11.so After confirming, when I click on the node for the smart card in the Coolkey Module tree, the Status field says "Ready" On subsequent openings of Firefox, the Status field says "Not Present". How do I make it so the adde Security Device persists through opening and closings of Firefox? Thanks!

All Replies (4)

FredMcD
FredMcD
more options

You should contact RedHat support.

mgoblue0970
mgoblue0970 Question owner
more options

FredMcD said

You should contact RedHat support.

Really? Because it's Firefox throwing the error not the OS.

I can see the certs on my smart card through the Smart Card Manager without error.

user1494117
user1494117
more options

does this page help at all?

mgoblue0970
mgoblue0970 Question owner
more options

Thanks for the link. It contains steps that I have already tried.