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I get a pop-up stating to install a Firefox "patch" on my computer, but when I accept button, someone is "pinging" my connection.my con

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  • Last reply by FredMcD

rhtversky
rhtversky
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When I start to log out of your Firefox browser, I get a pop-up stating I have to install a security "patch". So I think it is from you and hit accept. But then I get a c: prompt and it looks as though someone is "pinging" and sending/retrieving information. I quickly closed out of it, but I am worried that someone may be impersonating you, and trying to gather information from me. Please advise! Do you ever have "patches" for firefox? Let me know. Thanks, Robert Tversky

When I start to log out of your Firefox browser, I get a pop-up stating I have to install a security "patch". So I think it is from you and hit accept. But then I get a c: prompt and it looks as though someone is "pinging" and sending/retrieving information. I quickly closed out of it, but I am worried that someone may be impersonating you, and trying to gather information from me. Please advise! Do you ever have "patches" for firefox? Let me know. Thanks, Robert Tversky

Chosen solution

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For almost a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update

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All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Thanks for reporting a fake update. Please see the article I found a fake Firefox update.

FredMcD
FredMcD
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Chosen Solution

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For almost a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update