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can NOT add outlook account

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Toad-Hall

iixviiiii
iixviiiii
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Recently site of outlook.com changed to new design format. Today after checking outlook account on thunderbird,some unknown folder added in my account folder. So I visited "outlook.com",site design changed. once I deleted my account setting in ThunderBird to fix problem, then I try to add my outlook accout again. BUT TB's setup denied because of "my pass is wrong" . what's up!??!? PASSWORD IS CORRECT. Now I can't use outlook account on TB.

plz,help.

Recently site of outlook.com changed to new design format. Today after checking outlook account on thunderbird,some unknown folder added in my account folder. So I visited "outlook.com",site design changed. once I deleted my account setting in ThunderBird to fix problem, then I try to add my outlook accout again. BUT TB's setup denied because of "my pass is wrong" . what's up!??!? PASSWORD IS CORRECT. Now I can't use outlook account on TB. plz,help.

Modified by iixviiiii

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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If you get a password is wrong type of error, this means either the password is wrong or it might be good but either not for the email address or the server settings. So make sure your UserName is the full email address. Check for typos.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Info on outlook.com - check server settings, look for typos etc. https://support.mozilla.org/en-US/kb/thunderbird-and-hotmail