Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

hello, messages i try to send come back as undeliverable. it looks as if the normal address is accompanied by the code rfc822 looking an separate a adress

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

jeanneNL
jeanneNL
more options

The failure message looks like this:

Reporting-MTA: dns;cpsmtpb-ews07.kpnxchange.com Received-From-MTA: dns;cpsps-ews26.kpnxchange.com Arrival-Date: Fri, 29 Apr 2016 12:53:12 +0200

Final-Recipient: rfc822;[email protected] Action: failed Status: 5.6.1 Diagnostic-Code: smtp;554 5.6.1 Body type not supported by Remote Host

The failure message looks like this: Reporting-MTA: dns;cpsmtpb-ews07.kpnxchange.com Received-From-MTA: dns;cpsps-ews26.kpnxchange.com Arrival-Date: Fri, 29 Apr 2016 12:53:12 +0200 Final-Recipient: rfc822;[email protected] Action: failed Status: 5.6.1 Diagnostic-Code: smtp;554 5.6.1 Body type not supported by Remote Host

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

RDC822 is the internet standard that governs email addressing. So the message is "The final recipient defined in RFC822  ;[email protected] did not get their mail

This is followed by the error code 5.6.1 and the literal from the server saying the error is "Body type not supported by Remote Host "

See here. https://support.mozilla.org/en-US/questions/1119474#answer-869202