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Recovering Thunderbird Mail from Crashed Windows 8.1 Laptop

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  • Last reply by Zenos

Woofpack
Woofpack
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I've a Windows 8.1 Laptop that has crashed, and I'm trying to migrate the Thunderbird email archives along with its address book to a new Windows 10Pro Laptop. Where is the default TB mail location for Windows 8.1? I've looked under the /Users/ folders, but have not found anything resembling TB profiles.

I've a Windows 8.1 Laptop that has crashed, and I'm trying to migrate the Thunderbird email archives along with its address book to a new Windows 10Pro Laptop. Where is the default TB mail location for Windows 8.1? I've looked under the /Users/ folders, but have not found anything resembling TB profiles.

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Zenos
Zenos
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You're looking for the profile and it is stored in a location that Is set to "hidden" by ďefault.

Help|Troubleshooting Information has a button that will take to to that folder.

https://support.mozilla.org/en-US/kb/profiles-tb