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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

wind1976
wind1976
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Crash ID: bp-76861bc8-9d0a-419a-ad0a-d4cca2160319

file uses high cpu and crashes when playing video or sometimes just in gmail. Have refreshed it, and seen no updates are needed

app data not seen on explorer using add images file

Crash ID: bp-76861bc8-9d0a-419a-ad0a-d4cca2160319 file uses high cpu and crashes when playing video or sometimes just in gmail. Have refreshed it, and seen no updates are needed app data not seen on explorer using add images file

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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That looks like a problem with the graphics display driver.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.