Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message pane returns every time i open TB, I DON'T WANT IT!!!!!! [XP]

  • 11 replies
  • 1 has this problem
  • 9 views
  • Last reply by Bill00

more options

I disable message pane in View/Layout, or I drag the splitter to the bottom of the screen or I press F8. Fine for one session and then I close TB. Next time I open TB the mssage pane is back!! TB never used to be like this and it's driving me ballistic. How do I STOP this behaviour for ever, I do not want to keep pressing F8 or disabling message pane or dragging the splitter to the bottom!!!

I disable message pane in View/Layout, or I drag the splitter to the bottom of the screen or I press F8. Fine for one session and then I close TB. Next time I open TB the mssage pane is back!! TB never used to be like this and it's driving me ballistic. How do I STOP this behaviour for ever, I do not want to keep pressing F8 or disabling message pane or dragging the splitter to the bottom!!!

Modified by Wayne Mery

Chosen solution

I'd suspect folderpane tools

Read this answer in context 👍 0

All Replies (11)

more options

Thunderbird by default opens just like you closed it. The normal cause in changing this behavior is when users install software like CCleaner that thinks it knows best and deletes the setting file. Are you using anything like that?

more options

I do not have CCleaner on my PC but poblem still persists.

more options

Thunderbird creates a file called session.json when Thunderbird is closed. This retains the layout as is when closed. It refers to this the next time Thunderbird opens and then it deletes the file. Something on your computer is deleting that file. You just need to figure out what it is.

Here is what Thunderbird says about that file.

Default windows layout. This includes data on what tabs are open. Thunderbird (3.0 and later) deletes this file after reading the settings. Its re-created and the layout saved when Thunderbird terminates normally.

more options

Thanks for your help. I found the file. It is not being deleted and problem still exists.

a) When I open TB - and it opens minimized to a corner of the screen where I always keep it open unless I want to look at new mail - and go to view/layout, only Folder Pane is ticked. I can then open TB and it displays the page with Email, Accounts & Advanced Features (don't know what it's called), and go to View/Layout again, only Folder Pane is ticked. But as soon as I open Inbox to display my mails, Message pane gets ticked and it's back!!!

So I untick Folder Pane or press F8 or drag the slider down and the Message Pane has gone. I click on the X to close TH.

b) Go to a)

more options

Since you mentioned that it sometimes opens to the Email, Accounts and Advanced Features page that seems to be and indicator of a bad upgrade issue. I found this solution that you might want to try. It can't hurt.

There is currently a problem with the update process.

On the toolbar then Add-ons Select extensions and remove the Lightning (calendar) addon Restart Thunderbird Reinstall Lightning/calendar addon - if you need the functionality Please tell us, does that help?

more options

I don't have Lightning/Calender add on. The only add ons I have are:

Adblock Plus 2.7 CompactHeader 2.1.0 Folderpane Tools 0.6.1 Use Bcc Instead 3.4.1

The only Addon I remember Installing was Adblock Plus. I don't use the others, so I deleted all of them except Adblock Plus. One of them must have been causing the problem because it now appears to have been resolved and the Accounts & Advanced Features page no longer appears. TB opens directly with the Inbox page, which is what I always wanted but never knew how to achieve. Thank you very much for your help

more options

Chosen Solution

I'd suspect folderpane tools

more options

Your welcome. If you have time to test Wayne's theory to see if that is the problem add on please report back. It might help the next person.

more options

kologha, what were you able to determine?

more options

Hi, I have not had the opportunity to test which of the addons was causing the problem. The main thing is that the problem has gone. Thanks very much for all your help.

more options

I have this problem and I do run Ccleaner. I saw in another message that Thunderbird creates a file called session.json which it uses to remember settings from session to session. Ccleaner deletes this file so Thunderbird doesn't remember that you want message pane off.

I told Ccleaner to exclude this file. I closed Thunderbird, I ran Ccleaner, and then I reopened Thunderbird and the message pane was gone.

For those of you who wish to use Ccleaner & Thunderbird this seems to fix the F8 message pane issue.