Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I make the new version I just installed work like the old one that stopped working?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by doctek

doctek
doctek
more options

I have used Thunderbird for many years and have always been very satisfied with it.

A couple of days ago, it stopped working on my computer. I think this was due to an update of AVG Free 2015. (When I restarted after the automatic update, Tbird and Chrome and Firefox were all broken. AVG has since been removed and replaced with Avast. Chrome and Firefox both work fine after installing the latest versions.) I took the opportunity to get the latest version of Tbird (I was at 37) and installed it. Tbird comes up OK, but the operation is a total disaster!

it used to just see me as the user. Now I have to select my inbox by clicking, then opening it in a new tab. I could accept that pain if things worked OK. The first email I click appears in the message pane. But I can't delete it unless I double click it to make it open in a new tab! I can't get the next message to show in the message pane. This used to work if I simply clicked the message.

How do I make Tbird work like it did? I used to love it, now I hate it!!!! Please help me before I dump Tbird and switch to Gmail!

Thanks for any help. 

    -jim
I have used Thunderbird for many years and have always been very satisfied with it. A couple of days ago, it stopped working on my computer. I think this was due to an update of AVG Free 2015. (When I restarted after the automatic update, Tbird and Chrome and Firefox were all broken. AVG has since been removed and replaced with Avast. Chrome and Firefox both work fine after installing the latest versions.) I took the opportunity to get the latest version of Tbird (I was at 37) and installed it. Tbird comes up OK, but the operation is a total disaster! it used to just see me as the user. Now I have to select my inbox by clicking, then opening it in a new tab. I could accept that pain if things worked OK. The first email I click appears in the message pane. But I can't delete it unless I double click it to make it open in a new tab! I can't get the next message to show in the message pane. This used to work if I simply clicked the message. How do I make Tbird work like it did? I used to love it, now I hate it!!!! Please help me before I dump Tbird and switch to Gmail! Thanks for any help. -jim

Chosen solution

And it still works like that for me.

First set your account as default Account settings, mark your account, at bottom open account actions, and 'set as default'

Let see how that works

Read this answer in context 👍 0

All Replies (2)

Gnospen
Gnospen
more options

Chosen Solution

And it still works like that for me.

First set your account as default Account settings, mark your account, at bottom open account actions, and 'set as default'

Let see how that works

doctek
doctek Question owner
more options

No clear idea why, but I removed some "Microsoft Monkeyshines" (otherwise known as updates) and TBird works like I want it to.

Thanks for your response!