We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The plug in check page keeps on searching and never populates a list of plug ins to be updated

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by user633449

more options

I can no longer watch videos because my Flash is out of date. I follow the links to update plug ins - but it won't populate a list to even get to step 1. It simply continues to spin. I'm totally bummed because I don't want to have to switch browsers.

I can no longer watch videos because my Flash is out of date. I follow the links to update plug ins - but it won't populate a list to even get to step 1. It simply continues to spin. I'm totally bummed because I don't want to have to switch browsers.

Chosen solution

Please go to https://get.adobe.com/flashplayer/ to download and install the latest Flash player (ensure that Firefox is closed while you install it). Please note that 3 more critical security holes were exposed in flash over the weekend, and thus Flash is still vulnerable to attack. Adobe will be releasing an update this week to address these new issues.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Please go to https://get.adobe.com/flashplayer/ to download and install the latest Flash player (ensure that Firefox is closed while you install it). Please note that 3 more critical security holes were exposed in flash over the weekend, and thus Flash is still vulnerable to attack. Adobe will be releasing an update this week to address these new issues.