We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Spam goes to junk folder & some non-spam also.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by keithvb

keithvb
keithvb
more options

All spam is moved to the "junk" folder. This is correct. Recently some no-spam has been moved to the "junk " folder also.

How do I stop this?

thanks,

Keith

All spam is moved to the "junk" folder. This is correct. Recently some no-spam has been moved to the "junk " folder also. How do I stop this? thanks, Keith

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Mark it a not spam so the program can learn your preferences.

keithvb
keithvb Question owner
more options

1. It isn't marked as spam. 2. I've un-marked it as well & no change