Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

secure websites give error on good certificate shows The website does not supply identity information.

  • 1 reply
  • 4 have this problem
  • 2 views
  • Last reply by philipp

Pedrovanherten
Pedrovanherten
more options

We have a problem with our own websites and firefox that the certificate shows: The website does not supply identity information. We own the certificates and our root certificate is by quovadis global. one of the websites this reveals is https://belastingbalie.eindhoven.nl. Can you fix firefox so that the users of our websites can browse the website secure?

We have a problem with our own websites and firefox that the certificate shows: The website does not supply identity information. We own the certificates and our root certificate is by quovadis global. one of the websites this reveals is https://belastingbalie.eindhoven.nl. Can you fix firefox so that the users of our websites can browse the website secure?

All Replies (1)

philipp
philipp
  • Moderator
more options

hi Pedrovanherten, this is not a bug in firefox & your certificate looks fine. this is happening because your server only offers weak encryption making use of the RC4 cipher suite, which is considered broken and no longer trustworthy. according to this recent proposal browsers have to stop supporting RC4 and in upcoming versions of the browser users may see only an error page when they try to access rc4-only pages: https://tools.ietf.org/html/rfc7465 https://developer.mozilla.org/en-US/Firefox/Releases/36/Site_Compatibility#Security