Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox hello won't allow me to access my camera and microphone. There is no pop-up to do this.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by guigs

more options

When I first used FF hello, there was a pop-up that allowed the access to my camera and microphone. Now, there is no pop-up and my camera and microphone cannot be accessed. What to do?

Much thanks. Paul

When I first used FF hello, there was a pop-up that allowed the access to my camera and microphone. Now, there is no pop-up and my camera and microphone cannot be accessed. What to do? Much thanks. Paul

All Replies (1)

more options

Hi PaulHenry, Please make sure that Firefox is continuing to have permission to access the camera and microphone: Firefox Hello can't access my camera or microphone