Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 4 replies
  • 2 have this problem
  • 2 views
  • Last reply by ideato

more options

The latest version of firefox keeps crashing at random times. This has been happening several times a day. Help! I am tired of seeing the crash report windows!

Report ID 	                                                                     Date Submitted
bp-ff5a9f2d-a9ba-4dcc-b46d-b425e2150204	2/4/15 12:59 PM
bp-23e85576-dccc-4d15-b368-791152150204	2/4/15 12:59 PM
bp-9212ea06-b566-4ce2-aac6-8f8c32150204	2/4/15 12:59 PM
bp-0e823a41-edfe-450d-bf36-a26482150204	2/4/15 12:59 PM
bp-fdcc6798-a433-49aa-a385-9cf622150204	2/4/15 12:59 PM
The latest version of firefox keeps crashing at random times. This has been happening several times a day. Help! I am tired of seeing the crash report windows! <pre>Report ID Date Submitted bp-ff5a9f2d-a9ba-4dcc-b46d-b425e2150204 2/4/15 12:59 PM bp-23e85576-dccc-4d15-b368-791152150204 2/4/15 12:59 PM bp-9212ea06-b566-4ce2-aac6-8f8c32150204 2/4/15 12:59 PM bp-0e823a41-edfe-450d-bf36-a26482150204 2/4/15 12:59 PM bp-fdcc6798-a433-49aa-a385-9cf622150204 2/4/15 12:59 PM </pre>

Modified by cor-el

All Replies (4)

more options

Hello nanaleo, unfortunately all the crashes (except one) is related to latest Flash Version:16.0.0.296, exist a problem in the latest flash,

A critical vulnerability (CVE-2015-0313) exists in Adobe Flash Player 16.0.0.296 and earlier versions for Windows and Macintosh

see : https://helpx.adobe.com/security/products/flash-player/apsa15-02.html

we are waiting a new version from adobe, we believe to be soon.

the other crash is driver related, search if exist a new one and install the new graphic driver.


thank you

more options

Hello again, Flash Player 16.0.0.305 is available for download, please update to latest, from the link in the end of my reply, and check it again.

http://www.adobe.com/ca/products/flashplayer/distribution3.html

thank you

more options

I think it's getting worse. bp-d6b6ef41-b817-4826-92b2-a36742150206 2/6/15 1:20 PM bp-66d41679-6d84-412d-b358-d5fd62150206 2/6/15 1:19 PM bp-de21d2a4-75ef-4f37-bce8-1336e2150206 2/6/15 1:20 PM bp-66d41679-6d84-412d-b358-d5fd62150206 2/6/15 1:19 PM bp-77af3181-f439-46b8-9780-7292a2150206 2/5/15 11:49 PM

more options

Did you check for new drivers ? Try to turn off hardware acceleration to see if that helps.

thanks