Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I find my "Server Settings" if they need to be changed?

  • 2 replies
  • 1 has this problem
  • 18 views
  • Last reply by duggabe

laserjim
laserjim
more options

When I try to log in, I get this error message:

"Unable to establish TLS connection to POP3 server. The server may be down or may be incorrectly configured. Please verify the correct configuration in the Server Settings for your mail server in the Account Settings window and try again."

How do I get ot my "Account Settings Window" to verify the correct configuration in my server settings?

When I try to log in, I get this error message: "Unable to establish TLS connection to POP3 server. The server may be down or may be incorrectly configured. Please verify the correct configuration in the Server Settings for your mail server in the Account Settings window and try again." How do I get ot my "Account Settings Window" to verify the correct configuration in my server settings?

All Replies (2)

user01229325
user01229325
more options

From the menu bar select Tools-Account Settings-Server Settings for Inbound server.

Tools-Account Settings-Outgoing Server (SMTP) for outbound server.

No menu bar showing with Tools? Press the alt key.

duggabe
duggabe
more options

In the left pane of TB, left click one time on the name of the account ([email protected]). Near the middle of the page which is displayed, click 'View settings for this account'. Click on the second line 'Server Settings'. You may also need to verify the 'Outgoing Server (SMTP)' settings. Check with your Internet Service Provider if you have questions about the correct values.