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Web sites stop loading until I move the mouse.

  • 1 reply
  • 22 have this problem
  • 4 views
  • Last reply by philipp

emh12az
emh12az
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Web sites stop loading unless I move the mouse. I have tried resetting Firefox, and have uninstalled and reinstalled it. Still freezing without mouse movement.

Web sites stop loading unless I move the mouse. I have tried resetting Firefox, and have uninstalled and reinstalled it. Still freezing without mouse movement.

Chosen solution

hello emh12az, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware

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philipp
philipp
  • Moderator
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Chosen Solution

hello emh12az, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware