Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

How can I restore my bookmarks with old Firefox Sync?

  • 2 replies
  • 6 have this problem
  • 2 views
  • Last reply by ohadcn

more options

I have key sync and password from old Firefox Sync. And I want to restore my bookmarks. Three years ago I use Firefox sync, but since i don,t use it.

I have key sync and password from old Firefox Sync. And I want to restore my bookmarks. Three years ago I use Firefox sync, but since i don,t use it.

Chosen solution

You need to connect to Sync using a pre-Firefox 29 version to restore a connection to the Sync server and try to recover your data. Then follow the instructions to update your Sync account for Firefox 29. See this KB article - Sync your Firefox bookmarks, history, passwords and more

Firefox 29+ uses a hidden Recovery Key and no way to enter the old "Key".

Three years of inactivity? Your data may not be there, Sync wasn't intended to be a data storage cloud. It was created to keep multiple Firefox installations synchronized.

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

You need to connect to Sync using a pre-Firefox 29 version to restore a connection to the Sync server and try to recover your data. Then follow the instructions to update your Sync account for Firefox 29. See this KB article - Sync your Firefox bookmarks, history, passwords and more

Firefox 29+ uses a hidden Recovery Key and no way to enter the old "Key".

Three years of inactivity? Your data may not be there, Sync wasn't intended to be a data storage cloud. It was created to keep multiple Firefox installations synchronized.

more options

i have similar problem (i formatted my computer and needed to restore my FF profile, but i was active), i ended up running old firefox from portableapps, downloading the old profile and import the important files to the new firefox sync. thanks

firefox 28 portable