We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Since update to Firefox (Mac) 21.0 mouse scroll wheel not working on some sites

  • 4 vastust
  • 9 on selline probleem
  • 4 views
  • Viimati vastas Wheeze

Remco
Remco
more options

Since I updated Firefox on my Mac (Mountain Lion) to version 21.0 yesterday, the mouse scroll wheel isn't working on some sites (for example www.nu.nl). It is working properly on most sites. Anyone else having this problem? I've updated my add-ons.

Since I updated Firefox on my Mac (Mountain Lion) to version 21.0 yesterday, the mouse scroll wheel isn't working on some sites (for example www.nu.nl). It is working properly on most sites. Anyone else having this problem? I've updated my add-ons.

Valitud lahendus

HI Remmy Dear,

Same Add On removed and My problem is also short out Thanks a Lot

Amit Gupta

Loe vastust kontekstis 👍 4

All Replies (4)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Remco
Remco Küsimuse esitaja
more options

Hi amithtshree,

Thank you for your answer. On a hunch I tried something else, I have the extension 'SmoothWheel (AMO)' installed, and I looked on their support site and it seems it's causing the trouble with FF 21.0. Disabled it and everything's back to normal!

amitmoc
amitmoc
more options

Valitud lahendus

HI Remmy Dear,

Same Add On removed and My problem is also short out Thanks a Lot

Amit Gupta

Wheeze
Wheeze
more options

Looks I managed to fix this by going into 'Firefox > Add ons > Extensions > and enabling .Net Framework Extension then restarting Firefox.

Hope this helps :o)