Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

website images not appearing

  • 4 vastust
  • 2 on selline probleem
  • 1 view
  • Viimati vastas cor-el

more options

http://www.benefitsinc.com Images not appearing on website, site looks fine in safari and ie, Firefox 11

http://www.benefitsinc.com Images not appearing on website, site looks fine in safari and ie, Firefox 11

Valitud lahendus

The first to do in cases like this if you've uploaded new files is to reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

You have images on your web page that have a backslash in the URL that Firefox escapes a %5C and that do not work.
You can see those images as grayed in the Tools > Page Info > Media window.

Loe vastust kontekstis 👍 0

All Replies (6)

more options

All the images re showing up fine for me. Try these two things: Clear your Cache in firefox, and also, Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.

more options

Valitud lahendus

The first to do in cases like this if you've uploaded new files is to reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

You have images on your web page that have a backslash in the URL that Firefox escapes a %5C and that do not work.
You can see those images as grayed in the Tools > Page Info > Media window.

more options

I have cleared cache/cookies, started in safemode to no avail. The bizarre thing is if I am in Dreamweaver making revisions and test in browser, choose Firefox, everything is perfect. If I test from Adobe labs browser, firefox, everything displays fine. You can see the screen start to display the page with the images, then flashes and only displays some of the images, not the entire page. Very strange behavior.

more options

Please see my above post in case you missed it.

You need to correct the links in the HTML code and change all backslashes in links to forward slashes.

more options

Thank you so much. I started fixing the backslash and it makes a world of difference. Wow!

more options

You're welcome