Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

cannot open my Xfinity/comcast e-mail

  • 4 vastust
  • 49 on selline probleem
  • 13 views
  • Viimati vastas allzee

g.glassman
g.glassman
more options

cannot break preview e-mail page to "full email page";Xfinity page freezes up then second later returns to the preview email page; cannot access "preferences".;this does not happen when I use internet explorer; if you can't resolve this problem, I will have to use IE instead of Firefox!

cannot break preview e-mail page to "full email page";Xfinity page freezes up then second later returns to the preview email page; cannot access "preferences".;this does not happen when I use internet explorer; if you can't resolve this problem, I will have to use IE instead of Firefox!

Valitud lahendus

Using IE, once you're in the full email page open Preferences -> General in the Xfinity menu header and select Xfinity Connect Lite. Then try it in Firefox.

Loe vastust kontekstis 👍 8

All Replies (4)

g.glassman
g.glassman Küsimuse esitaja
more options

Is anyone there?? There is suppose to be support from 5PM EDT to 9 PM

Muudetud g.glassman poolt

the-edmeister
the-edmeister
  • Moderator
more options

Valitud lahendus

Using IE, once you're in the full email page open Preferences -> General in the Xfinity menu header and select Xfinity Connect Lite. Then try it in Firefox.

mhennessy
mhennessy
more options

edmeister. Your solution worked perfectly Thanks!

allzee
allzee
more options

What do I do when I click on preferences and nothing happens. Blank page.