We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

after close firefox, can not reopen- is still running in background using laptop running xp.

  • 1 vastus
  • 15 on selline probleem
  • 1 view
  • Viimati vastas SafeBrowser

more options

Hi: I recently upgraded to firefox 6.0. I'm running on a dell laptop using XP. After I close firefox, and work on other tasks, when I try to open firefox later to browse the web- I get a message that the program is already running, but not responding, and that I should close the pgm or reboot. When I use close-alt delete (task manager) to check what is running on the laptop- the the application column is empty, but the prosecces column includes firefox.exe using o cpu, but 87, k memory. I can not end the process from the task manager ? Did not have this problem with 5.0... any suggestions ? can I go back to version 5.0 ? I tried to send an attachment of the task manager info but there is no attachment option on this form note I am logged in as administrator to this laptop. thanks Rob

Hi: I recently upgraded to firefox 6.0. I'm running on a dell laptop using XP. After I close firefox, and work on other tasks, when I try to open firefox later to browse the web- I get a message that the program is already running, but not responding, and that I should close the pgm or reboot. When I use close-alt delete (task manager) to check what is running on the laptop- the the application column is empty, but the prosecces column includes firefox.exe using o cpu, but 87, k memory. I can not end the process from the task manager ? Did not have this problem with 5.0... any suggestions ? can I go back to version 5.0 ? I tried to send an attachment of the task manager info but there is no attachment option on this form note I am logged in as administrator to this laptop. thanks Rob

All Replies (1)

more options

Must be the "hang at exit" problem.

  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Muudetud SafeBrowser poolt