Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox keeps telling me to update to 3.6.16 but I can't ever connect to the update server.

  • 3 vastust
  • 6 on selline probleem
  • 6 views
  • Viimati vastas cor-el

more options

I get a reminder a few times a week to update Firefox to the latest version of 3.6.17. I click on the update button and my computer spends 30 minutes to an hour saying it's connecting to the update server, but nothing ever downloads.

I get a reminder a few times a week to update Firefox to the latest version of 3.6.17. I click on the update button and my computer spends 30 minutes to an hour saying it's connecting to the update server, but nothing ever downloads.

All Replies (3)

more options

If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Thank you! This worked perfectly, and my Firefox was updated in about 3 minutes.

more options

You're welcome