Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox 4 appears to be causing my graphics card to stop responding for no reason, since upgrading to 4.0.

  • 1 vastus
  • 22 on selline probleem
  • 1 view
  • Viimati vastas Xircal

brutalbarbarian
brutalbarbarian
more options

I'm not sure if its a common occurance for other users, but since the 'hardware accelerated support' with Firefox 4 release, firefox seems to regularly cause my graphics card (Nvidea GT320M) on my laptop to 'stop responding' for a few seconds every so often, usually when I have flash websites such as youtube open. It isn't a huge deal since it restarts working again after a few seconds of a black screen, but its annoying non-the-less.

An example of such: earlier today i started up firefox 4, and when it was loading the tabs, the screen turned black, and when the screen came back on, pop up in the windows task bar told me that the graphics card had stoped responding but successfully recovered. Not the first time, but becoming a more regular occurrence.

I'm not sure if its a common occurance for other users, but since the 'hardware accelerated support' with Firefox 4 release, firefox seems to regularly cause my graphics card (Nvidea GT320M) on my laptop to 'stop responding' for a few seconds every so often, usually when I have flash websites such as youtube open. It isn't a huge deal since it restarts working again after a few seconds of a black screen, but its annoying non-the-less. An example of such: earlier today i started up firefox 4, and when it was loading the tabs, the screen turned black, and when the screen came back on, pop up in the windows task bar told me that the graphics card had stoped responding but successfully recovered. Not the first time, but becoming a more regular occurrence.

All Replies (1)

Xircal
Xircal
more options

You seem to be running older versions of Flash and Java plugins. I'd recommend you update to the latest versions first of all to see whether the problem persists or not.

The easiest way to check is to go to the Plugins Check page.

If that fails to solve the problem, try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it works correctly in that configuration, then one of your add-ons is the culprit.