Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

pdf docs can not be opened in Firefox 3.6.13 on Win7 Pro

cdmehta
cdmehta
more options

I recently installed Firefox 3.6.13 on brand new Dell Vostro with Win7 Pro. Whenever I try to download/open PDF docs, I get a blank screen.

The same docs open on IE8 just fine. Also, the same docs open fine on my other laptop with Firefox on XP Pro.

I have experienced this problem every time, on multiple web sites -- just can not open the pdf docs/web pages.

What gives.

I recently installed Firefox 3.6.13 on brand new Dell Vostro with Win7 Pro. Whenever I try to download/open PDF docs, I get a blank screen. The same docs open on IE8 just fine. Also, the same docs open fine on my other laptop with Firefox on XP Pro. I have experienced this problem every time, on multiple web sites -- just can not open the pdf docs/web pages. What gives.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox

https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox