We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Thunderbird Email - HANGS-UP and I get the Spinning Beachball of Death -- constantly

  • 4 vastust
  • 0 on selline probleem
  • 14 views
  • Viimati vastas jb4home

more options

I am an e-mail packrat.... I have a pop e-mail but keep years and years worth of old e-mails (inbound and outbound) some with big attachments. My backup for the few e-mail accounts I have within my profile is approx 13 gigs. I've moved machines... and currently running Ventura on my imac.

I have to force-quit all the time to get my e-mail working again. It hangs-up.... sometimes will recover... but then... I type a few words or maybe sentences... and back to HANGING-UP again. Sometimes after a Force-Quit... it will behave for awhile. Other times... it takes 4-5-6 force quits in a row to get the program working again. Been having these issues for months... and have taken out all the add-ons etc.... HELP... pulling my hair out! Thanks

I am an e-mail packrat.... I have a pop e-mail but keep years and years worth of old e-mails (inbound and outbound) some with big attachments. My backup for the few e-mail accounts I have within my profile is approx 13 gigs. I've moved machines... and currently running Ventura on my imac. I have to force-quit all the time to get my e-mail working again. It hangs-up.... sometimes will recover... but then... I type a few words or maybe sentences... and back to HANGING-UP again. Sometimes after a Force-Quit... it will behave for awhile. Other times... it takes 4-5-6 force quits in a row to get the program working again. Been having these issues for months... and have taken out all the add-ons etc.... HELP... pulling my hair out! Thanks

All Replies (4)

more options

115.10.1 should be available on Thursday.

more options

Until 115.10.1 is available, you can install and use https://archive.mozilla.org/pub/thunderbird/releases/115.9.0/

more options

Does NOTHING to help.....same problem. I've always done the updates as soon as possible. I'm not sure if there is a working limit to the amount of stored e-mails... but I'm going crazy using Thunderbird these days.... and would love to switch to ANYTHING.... and keep my profile history.... but not having any luck--FIXING or moving. Is there a way to REBUILD the profile.... 1,000 years ago.... Macs were able to assign more memory to certain programs... do I need to adjust any settings?? Help!!!

more options

I also did some additional research.... and DID rebuild my profile with these instructions.... >>>Steps to Rebuild the Global Database Quit Thunderbird. Locate the global-messages-db.sqlite file in your Thunderbird Profile. Delete the global-messages-db.sqlite file.

Did that and still I get the spinning beachball.... Sometimes it's terrible.... and sometimes after multiple restarts... it runs normally for a few minutes, or a bunch of e-mails.... THEN.... terrible again.... So frustrating... taking 5 minutes to write a 10 line e-mail and try to add an attachment!!!