We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Unable to recieve or send any e-mail, communication error 10060

  • 1 vastus
  • 1 on selline probleem
  • 19 views
  • Viimati vastas sfhowes

wjt.stijnman
wjt.stijnman
more options

Tunderbird makes no connection with any mail server. Does not ask for passwords, even when they were removed from store. Sending an e-mail results in: Verzenden van het bericht is mislukt. Er is een fout opgetreden bij het verzenden van e-mail: fout met uitgaande (SMTP-)server. De server antwoordde: Cannot connect to SMTP server 195.121.65.26 (195.121.65.26:587), connect error 10060. OS: Windows 11; VPN: NordVPN.

Tunderbird makes no connection with any mail server. Does not ask for passwords, even when they were removed from store. Sending an e-mail results in: Verzenden van het bericht is mislukt. Er is een fout opgetreden bij het verzenden van e-mail: fout met uitgaande (SMTP-)server. De server antwoordde: Cannot connect to SMTP server 195.121.65.26 (195.121.65.26:587), connect error 10060. OS: Windows 11; VPN: NordVPN.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Try it with the VPN turned off, as they often interfere with the authentication process when connecting to mail servers. If your account was registered in Amsterdam but the VPN makes it look like you're in Moscow, that might be regarded with suspicion.