Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Cannot open PDF attachements in Firefox /questions/1440032]

  • 5 vastust
  • 0 on selline probleem
  • 5 views
  • Viimati vastas berygan

berygan
berygan
more options

Again I had to create a new question because i still get an "Unexpected error" when I try to answer. (By the way I tried all suggestions to fix the error and also reinstalled Firefox but still have the error)

jscher2000 i think you are correct. The blue link in the PDF file is not a web link but a link to the specific attachment. It appears browsers are currently unable (not programmed) to access attachments directly. I tried in MS Edge with the same result. After contacting MS Support, MS stated that they are aware of the issue and that they are working to fix it in a future release of Edge.

Attachments can be accesses in Adobe Acrobat as you described, but it would be good to be able to access them directly from Firefox instead of having to save them and then using Acrobat.

Again I had to create a new question because i still get an "Unexpected error" when I try to answer. (By the way I tried all suggestions to fix the error and also reinstalled Firefox but still have the error) jscher2000 i think you are correct. The blue link in the PDF file is not a web link but a link to the specific attachment. It appears browsers are currently unable (not programmed) to access attachments directly. I tried in MS Edge with the same result. After contacting MS Support, MS stated that they are aware of the issue and that they are working to fix it in a future release of Edge. Attachments can be accesses in Adobe Acrobat as you described, but it would be good to be able to access them directly from Firefox instead of having to save them and then using Acrobat.

All Replies (5)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Thank you for the update, and sorry for the forum glitch.

Can you access the attachments in Firefox by manually opening the left panel?

James
James
  • Moderator
  • Top 10 Contributor
more options

The not being able to reply to threads issue for some users should hopefully be fixed now. /forums/contributors/716818#post-87077

berygan
berygan Küsimuse esitaja
more options

Yes it works now

berygan
berygan Küsimuse esitaja
more options

Thank you for letting me know

berygan
berygan Küsimuse esitaja
more options

Hi jscher2000,

Thank you very much for your prompt reply.

Yes, following your instructions I now can see and access the attachments. I cannot opening them directly, only download them. It is not perfect but at least I can have access to the attachments without having to exit Firefox and go to Acrobat.

Thanks again for your support!.