Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

edit a contact in a received email dropdown menue

  • 3 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas sfhowes

Ehab Lotayef
Ehab Lotayef
more options

In recent releases I'm unable to edit a contact's details in the sender or cc fields in a received email. Previously the dropdown menue gave option to 'Edit', if the contact was already in the address book, but now the dropdown menue has no 'Edit' option. How can I restore it?

In recent releases I'm unable to edit a contact's details in the sender or cc fields in a received email. Previously the dropdown menue gave option to 'Edit', if the contact was already in the address book, but now the dropdown menue has no 'Edit' option. How can I restore it?

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

In the attached picture, clicking the sender in the Header Pane, who has already been added to an address book, shows the Edit Contact command. TB 115/W11. If you don't see it, test for a broken layout by running in safe/troubleshoot mode (hold Shift when launching TB).

Ehab Lotayef
Ehab Lotayef Küsimuse esitaja
more options

Thx! I am on TB115/W11 and in both normal and safe modes I only see the edit option for a few of the emails in my address book. For all others (hundreds) I see "Add" even if they are in teh address book! Any other suggestions?

sfhowes
sfhowes
  • Top 10 Contributor
more options

I've no idea why Edit appears for only some contacts. Check to see if you can see a difference, e.g. the non-working ones have the email address field in the wrong place, or some of the name fields are empty.