Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

ending playing video crashes firefox

  • 3 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas m1k0_38

more options

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it just crashed. I noticed it on youtube but tried it on other players and it also happened. Today I also started a video on a other website and it crashed but not when starting youtube videos.

Here my last 5 crash reports: bp-8fdedc8b-c8bc-404f-9e3e-8f2fd0230813 bp-b15becdb-456b-4a22-971c-2c0c20230813 bp-9754361a-f67b-445a-9163-c88a20230813 bp-cffc46ae-9ae5-4678-a323-7b60b0230813 bp-a863679a-577e-45f4-9f4e-002bc0230810

Best regards, Michal

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it just crashed. I noticed it on youtube but tried it on other players and it also happened. Today I also started a video on a other website and it crashed but not when starting youtube videos. Here my last 5 crash reports: bp-8fdedc8b-c8bc-404f-9e3e-8f2fd0230813 bp-b15becdb-456b-4a22-971c-2c0c20230813 bp-9754361a-f67b-445a-9163-c88a20230813 bp-cffc46ae-9ae5-4678-a323-7b60b0230813 bp-a863679a-577e-45f4-9f4e-002bc0230810 Best regards, Michal

Valitud lahendus

The crash is occurring in audiohooks64.dll which is a third-party module. You can block it by visiting about:third-party in the address bar or you could identify the audio software responsible and uninstall it.

Loe vastust kontekstis 👍 1

All Replies (3)

more options

Valitud lahendus

The crash is occurring in audiohooks64.dll which is a third-party module. You can block it by visiting about:third-party in the address bar or you could identify the audio software responsible and uninstall it.

more options

Dropa said

What version of GPU driver are you using and where did you download it from? Sounds like GPU software issue.

I have the latest driver from geforce experience (Ver. 536.99).

more options

zeroknight said

The crash is occurring in audiohooks64.dll which is a third-party module. You can block it by visiting about:third-party in the address bar or you could identify the audio software responsible and uninstall it.

I opened the file location of audiohooks64.dll and it was Jamcast, so I uninstalled it and it worked. Thank you for help