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Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Update erased everything

  • 1 vastus
  • 0 on selline probleem
  • 4 views
  • Viimati vastas Paul

CWCmail156
CWCmail156
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I got an update to version 110.0.1 and on opening it, all my bookmarks, passwords, and such are gone. It seems to be asking me to start an entirely new install of Firefox and asks for the import of bookmarks from another browser (fortunately I use another browser). Am I missing someting? This isn't an update if that's what it does. I can't see any obvious way to fix it.

I got an update to version 110.0.1 and on opening it, all my bookmarks, passwords, and such are gone. It seems to be asking me to start an entirely new install of Firefox and asks for the import of bookmarks from another browser (fortunately I use another browser). Am I missing someting? This isn't an update if that's what it does. I can't see any obvious way to fix it.

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

This support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update