Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Sync forgot my saved passwords

  • 2 vastust
  • 0 on selline probleem
  • 8 views
  • Viimati vastas cor-el

filecmarcin
filecmarcin
more options

Hi!

Seems like the Synchronize forgot the passwords that I saved to it.

Here is what happened: Before reinstalling Windows I created the Firefox account to save all passwords etc. On a fresh Windows I looged to Firefox account and got all my login data etc. without problems. Then I had to reinstall Windows again but after logging in to Firefox account there was no passwords - just the favourite tabs.

Is there a way to retrieve a version from a given date?

Hi! Seems like the Synchronize forgot the passwords that I saved to it. Here is what happened: Before reinstalling Windows I created the Firefox account to save all passwords etc. On a fresh Windows I looged to Firefox account and got all my login data etc. without problems. Then I had to reinstall Windows again but after logging in to Firefox account there was no passwords - just the favourite tabs. Is there a way to retrieve a version from a given date?

All Replies (2)

Bithiah
Bithiah
more options

Hey there!

I believe you can try to recover from your profiles folder. See here on how to do so: https://mzl.la/3CRmtsp

Hope it helps!

Bithiah

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices. Best is always to backup your personal data locally.

You can check if you have a C:\Windows.old folder with your Firefox profile data.