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Deleted message are still available in search results

  • 2 vastust
  • 2 on selline probleem
  • 8 views
  • Viimati vastas christ1

Leo137
Leo137
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Hello, somehow I had default setting to delete old messages and lost some important ones. However, when I look for the sender of a deleted message in the search box, it gives me the result for a non-existing email, see the attachment.

How is it possible? Is there any way to recover the message? I would appreciate any help.

Hello, somehow I had default setting to delete old messages and lost some important ones. However, when I look for the sender of a deleted message in the search box, it gives me the result for a non-existing email, see the attachment. How is it possible? Is there any way to recover the message? I would appreciate any help.
Attached screenshots

All Replies (2)

Leo137
Leo137 Küsimuse esitaja
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There is a related post https://support.mozilla.org/en-US/questions/1071475 which however does not help me much :-(

christ1
christ1
  • Top 25 Contributor
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You'd need to rebuild the global database to get rid of the orphan search results. https://support.mozilla.org/en-US/kb/rebuilding-global-database