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Rohkem teavet

Popups not working

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I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.
Attached screenshots

Valitud lahendus

Hi Amay, Make sure that extensions/add-ons are not blocking cookies.

Check for issues with Total Cookie Protection:

https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode

You can create an exception for Enhanced Tracking Protection for that site - Visit the site. Click on the Shield icon at the left end of the address bar Toggle the switch to Off

Loe vastust kontekstis 👍 0

All Replies (1)

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Valitud lahendus

Hi Amay, Make sure that extensions/add-ons are not blocking cookies.

Check for issues with Total Cookie Protection:

https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode

You can create an exception for Enhanced Tracking Protection for that site - Visit the site. Click on the Shield icon at the left end of the address bar Toggle the switch to Off