Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Gmail

  • 1 vastus
  • 1 on selline probleem
  • 9 views
  • Viimati vastas david

more options

Since January I can't get gmail on Thunderbird. It asks for password - which is correct - and still doesn't work if correct password tried again. Please give details of how to change settings, if this will fix problem.

Since January I can't get gmail on Thunderbird. It asks for password - which is correct - and still doesn't work if correct password tried again. Please give details of how to change settings, if this will fix problem.

All Replies (1)

more options

Here are the basics:

- change your security authorization to Oauth2 (do this for the incoming server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing - that password info is at Tools>Preferences>Privacy&Security - click 'saved passwords' Then click 'show passwords' then highlight the rows with incoming and outgoing gmail servers and click DELete. ) - check to ensure that TB is set to accept cookies (that setting is just above the Passwords section) - Google will then step you through the authentication process for your PC.