Moving Thunderbird to a new PC
I have TB v 52.9.1 on my old Windows XP PC. I have installed TB v 91.7.0 (64-bit) on my new Windows 10 PC and want to transfer my profile to the new PC.
So I copied the entire Thunderbird folder to the correct place on the new PC. The first time I open TB on the new PC, the mail shows OK. If I close it and then reopen it all the mail accounts show up but with no messages in the mail folders. The filters, account settings etc are still there but the messages disappear for all mail accounts after restarting TB...
The ImapMail folder is showing that the messages and mail folders are there, but they are not displaying.
profiles.ini is showing the correct profile name, which comes from the old profile I am trying to transfer.
I have tried reloading this several times, and the same always happens.
Can anyone suggest what to try next?
Valitud lahendus
Hi Matt, yes I think you are right.... last night I decided to load v52 on the new PC and the mail was OK at that point, so I went through a number of suggested updates including v68. So now am on the latest version and the mail is all showing up correctly, all my filters etc have come across well.
Thank you
Loe vastust kontekstis 👍 0All Replies (6)
How long ago did you last use the XP machine? Is one of the accounts POP or is there just the single IMAP account?
David thanks for the reply.
I am still using the XP machine as my main PC, and in process of transferring stuff to the new PC... so I can stop using it.
I have 14 email accounts there, all are IMAP. Plus Local folders...
I did wonder whether because using XP the latest version I can use is old - v52, and the version I am trying to install it on is much later... If all else fails I might try installing v52 on the new PC then do the upgrades from there .
Also wondered whether being a 64-bit version causes any glitches...
The Thunderbird folder I am copying is 21.7GB but after restarting TB that goes down to 15GB. I can see that some files are being deleted by TB. Those files are in the ImapMail subfolder.
Okay, just a guess: check to see the settings on the accounts. There may be settings to delete messages over x number of days.
I don't think so, the mail appears then doesnt display when I restart TB. Plus there is mail going back years I've never seen any setting that auto deletes messages, apart from the Trash...
think I'll have to try reinstalling the same version on the new PC then if that works I'll upgrade versions via the check for updates option
thanks
You missed V68, where password storage was upgraded so your password files will be corrupt.
Open the profile folder and delete key3.db, key4.db,pkcs11.txt, logins.jsonand any signons files. Not all files will be present, just delete what you have.
Valitud lahendus
Hi Matt, yes I think you are right.... last night I decided to load v52 on the new PC and the mail was OK at that point, so I went through a number of suggested updates including v68. So now am on the latest version and the mail is all showing up correctly, all my filters etc have come across well.
Thank you