Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Access to my current email

  • 1 vastus
  • 1 on selline probleem
  • 23 views
  • Viimati vastas sfhowes

joyjamison
joyjamison
more options

My husband and I both have email accounts. He decided he should change his password and somehow he changed both our passwords. My account is still there - I just can't get into it.

My husband and I both have email accounts. He decided he should change his password and somehow he changed both our passwords. My account is still there - I just can't get into it.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Remove the passwords for your account in Preferences/Privacy & Security, Saved Passwords, restart TB, enter your confirmed password when prompted (assuming the account doesn't now require an app password (Verizon) or secure mail key (AT&T)).