Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Huge memory consumption

  • 4 vastust
  • 1 on selline probleem
  • 17 views
  • Viimati vastas cor-el

more options

Hi, after fans sounding & laptop slowdown, htop was checked. Please see attachment.

cpu of 98.4 in the attachment went upto 206.4% The process was killed & the problem stopped.

Is it expected to see this problem intermittently from now?

Hi, after fans sounding & laptop slowdown, htop was checked. Please see attachment. cpu of 98.4 in the attachment went upto 206.4% The process was killed & the problem stopped. Is it expected to see this problem intermittently from now?
Attached screenshots

Valitud lahendus

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Loe vastust kontekstis 👍 0

All Replies (4)

more options

Valitud lahendus

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

more options

After restarting laptop & ff high cpu usage not seen. Went into trouble shoot & ok. Was this a malicious spyware etc.

more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

Being on Linux, malware is not very likely. Could have been a problem with a website.

If it happens again then check the Firefox Task Manager (about:performance) and about:memory pages to see what takes up the memory.

Can you attach your troubleshooting information ?


You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to make changes effective.