Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Junk filter can't seem to recognize junk

  • 1 vastus
  • 1 on selline probleem
  • 21 views
  • Viimati vastas Matt

Wayne
Wayne
more options

i have marked emails from a single source "James Nuanez <[email protected]>" As Junk for over 200 emails and these are still coming to the inbox. how many times do I have to say these are junk to get them right into the spam box? all the other senders I have marked as Junk go to the junk folder just Not this sender. how do I send these to junk? thanks for any insight

i have marked emails from a single source "James Nuanez <[email protected]>" As Junk for over 200 emails and these are still coming to the inbox. how many times do I have to say these are junk to get them right into the spam box? all the other senders I have marked as Junk go to the junk folder just Not this sender. how do I send these to junk? thanks for any insight

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The sending address is NOT a valid basis for the junk filter. So you can click them forever really.

Instructions for blocking a sender are here https://support.mozilla.org/en-US/kb/blocking-sender