We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

my firefox profile is missing

  • 1 vastus
  • 1 on selline probleem
  • 5 views
  • Viimati vastas FredMcD

more options

My browser crash hard. when I rebooted it I got the window message "Your Firefox profile cannot be loaded. It may be missing or inaccessible. I've tried uninstalling and reinstalling and I get the same message.

My browser crash hard. when I rebooted it I got the window message "Your Firefox profile cannot be loaded. It may be missing or inaccessible. I've tried uninstalling and reinstalling and I get the same message.

All Replies (1)

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.